Your next shift could start here. Build responsible-service knowledge relevant to opportunities in bars, restaurants, hotels, events and liquor retail.
Develop an understanding of responsible alcohol service, liquor-law obligations and practical ways to minimise alcohol-related harm. This course is relevant to people working in venues and businesses that sell, serve or supply alcohol.
## Career opportunities
From a first hospitality shift to a change of industry, responsible-service knowledge is relevant to roles such as bar attendant, food and beverage attendant, hotel service staff, event service staff and liquor retail assistant. These roles can offer experience in customer service, teamwork and fast-paced venue operations. The right approved RSA pathway is one part of meeting a role's requirements; employers and state or territory regulators set the other conditions.
## Who this course is for
Food and beverage attendants, bar and retail liquor staff, winery and brewery staff, promotional staff, RSA marshals, security staff and volunteers involved in alcohol service.
## Topics and learning focus
- Liquor laws and the responsibilities of people serving alcohol.
- Recognising intoxication, supporting responsible consumption and refusing service.
- Checking identification, preventing underage drinking and secondary supply.
- Alcohol-related harm minimisation, compliance and enforcement.
## Entry requirements and eligibility
For NSW work, RSA training must be completed through a Liquor & Gaming NSW Approved Training Provider. New entrants, interstate workers and people renewing an existing endorsement may require different training pathways. Confirm your state, existing qualifications and identification requirements with 1AAA before enrolling.
## Assessment
Confirm the approved delivery pathway, assessment tasks, participation requirements and any support needs with 1AAA before enrolment. Passing an assessment and meeting the applicable regulator requirements are necessary for the relevant credential; an enquiry or course booking is not evidence of competency.
## Certification and recognition
NSW RSA training includes SITHFAB021 — Provide responsible service of alcohol and NSW-specific content. Successful approved NSW training leads to an interim certificate and the competency-card application process. This is regulatory reference information, not confirmation of 1AAA's current approval, delivery partner or issued credentials; confirm these before enrolling.
## Delivery, duration and dates
Confirm the available delivery mode, course duration, location and upcoming dates with 1AAA. No specific delivery mode or schedule is confirmed for this offering.
## Fees and enrolment
Request a current quote from 1AAA, including any assessment, certificate or card fees, and review the applicable refund and cancellation terms before enrolling. Fees have not been published here.
## Important state-specific information
The regulatory guidance below relates to NSW. Requirements and recognition may differ elsewhere. This information does not confirm 1AAA's current regulatory approval, course availability or a partner arrangement. Check the provider, pathway and outcome for your state before booking.
## Regulatory reference
https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/training/rsa